AfriConnect
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WhatsApp Business Platform · South Africa

Manage customer conversations, marketing and support through WhatsApp

A shared WhatsApp platform for your team to manage customer conversations, automate communication, send marketing and utility messages, and run business workflows from one place.

WhatsApp Business solutions for South African organisations, with local onboarding and support.

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Average setup time
< 7 days
South African support team
Local

Simple WhatsApp Pricing

Everything you need for WhatsApp Business messaging, in one place.

Once-off setup

R6,995

  • WhatsApp Business setup
  • Interactive menu
  • Workflows
  • Digital forms
  • Department routing
  • Training
  • Go-live support

Monthly

R1,995/month

  • Up to 10 agents included
  • Shared inbox
  • Live Chat
  • Automation
  • Form Builder
  • Unlimited Departments
  • Updates & Support

Additional agents: R150 per agent / month

WhatsApp message fees

Marketing
R0.67
Utility
R0.13
Authentication
R0.35

Message fees follow Meta’s official WhatsApp Business Platform pricing shown above, and may change if Meta updates their rates.

Up to 10 agents included
R150 per additional agent
Prices exclude VAT

Ready to get started?

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Is AfriConnect right for your business?

AfriConnect is designed for organisations that run customer service, applications or support through WhatsApp.

Municipalities
Schools & Colleges
Healthcare
Financial Services
Retail
Property
Logistics
Customer Support Teams

See AfriConnect in Action

AfriConnect shared WhatsApp inbox: a live customer conversation, the automated menu the customer received, department tags and internal notes.
A shared WhatsApp inbox for your whole team.
AfriConnect menu builder with a live preview of the WhatsApp chatbot menu a customer receives when they first message.
Build the automated menu that answers common questions.
AfriConnect client list showing WhatsApp numbers, companies and opt-in status, ready for approved template messages.
Manage client lists and send approved templates.

WhatsApp Business App vs AfriConnect WhatsApp Business Integration

Why organisations outgrow the standard WhatsApp Business app.

WhatsApp Business App AfriConnect
One person replies Whole team replies
Manual responses Automation
No department routing Department routing
No digital forms Digital forms
Limited reporting Business reporting
Basic messaging Complete customer engagement platform

Getting Started

  1. Book demo
  2. Setup
  3. Configuration
  4. Go live
  5. Support

Security and control by default

Tenant isolation

Your data never crosses into another organisation.

User roles

Administrators and agents have defined permissions.

Verified webhooks

Incoming WhatsApp events are signature-verified.

Complete history

One record of every conversation, not fragments on phones.

What can you do with AfriConnect?

Manage customer conversations from one shared inbox
Route conversations to the correct department
Automate common customer enquiries
Collect applications and supporting documents
Build interactive WhatsApp menus
Send approved WhatsApp templates
Manage client lists and groups
Track message delivery and read status
Transfer conversations between agents
Maintain a complete conversation history
Create digital forms
Control user roles and permissions

Book Your Free Demo

See AfriConnect running on a real WhatsApp Business number. Send messages yourself. Experience the automated menu, live agent handover, forms and approved template messages in a personalised 15-minute demonstration.

Request a Demo Client login
Website
moretechnology.co.za
Email
info@moretechnology.co.za
Phone
078 847 4472