WhatsApp Business API · South Africa

WhatsApp Business API for South African organisations

AfriConnect connects your number to the official WhatsApp Business Platform, so your team can run customer service, applications and notifications from one place.

Speak to a South African team that can help you plan, configure and launch your WhatsApp solution.

Request a Demo View pricing

AfriConnect shared inbox built on the WhatsApp Business API, showing a live customer conversation and the automated menu.

What you get with the WhatsApp Business API

Approved WhatsApp message templates for notifications and updates

Shared team access so several agents work one number

Department routing to the right team

Automated menus that answer common questions

Integration that fits your existing workflows

Local onboarding and support from a South African team

Built for South African use cases

Municipalities, schools, financial services, healthcare, retail and logistics use the WhatsApp Business API to reach customers on the app they already use every day.

Customer service

Answer enquiries from a shared inbox with routing and history.

Applications

Collect application details and supporting documents in the chat.

Notifications

Send account and service updates with approved templates.

The API powers a shared WhatsApp inbox and WhatsApp automation, all included in the AfriConnect plan.

Launch on the WhatsApp Business API

Speak to a South African team that can help you plan, configure and launch your WhatsApp solution.

Request a Demo View pricing